Warning: Constant DISALLOW_FILE_EDIT already defined in /home/virtwww/w_acs-cis_a5c13b29/http/wp-config.php on line 42 {"id":5546,"date":"2021-03-26T23:07:24","date_gmt":"2021-03-26T20:07:24","guid":{"rendered":"https:\/\/www.cis-chad.com\/?page_id=5546"},"modified":"2021-09-20T12:47:45","modified_gmt":"2021-09-20T09:47:45","slug":"commitments-qhse","status":"publish","type":"page","link":"https:\/\/acs-cis.ru\/en\/commitments-qhse\/","title":{"rendered":"QHSE commitments"},"content":{"rendered":"
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Continuous improvement of the occupational health and safety management system
\nand quality control<\/span><\/h2>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div>
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0 LTI<\/strong><\/span>
\nfor the last 5 years<\/span><\/h2>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div>
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>11\u202f050\u202f092<\/strong>
\nman hours without loss of working time<\/span><\/h2>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div>
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87%<\/strong>
\ncustomer satisfaction<\/span><\/h2>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div>
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Quality Management System<\/h2>\n\t\t\t<\/div>\n<\/div>\r\n\t
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In line with CIS Group requirements, ACS implements an Integrated Environmental Management System (IEMS) based on the principles of general quality management.<\/p>\n

ACS' existing policies and SOPs (Standard Operating Procedures) are fully in line with these guidelines, secured by the concepts of proactivity and continuous improvement.<\/p>\n

ACS has been certified according to ISO 9001, ISO 14001, ISO 22000 and OSHAS 18001 since 2016, demonstrating our commitment to quality and safety in the delivery of services.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div>

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Customer Satisfaction Survey Programs<\/h2>\n\t\t\t<\/div>\n<\/div>\r\n\t
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Particular attention is paid to getting feedback from customers and visitors on the quality of the services provided, so that shortcomings can be identified and addressed in a timely manner and the services provided can be continuously improved.<\/p>\n

Satisfaction surveys are conducted on an ongoing basis at the sites, and the results are analyzed by experts and appropriate actions are taken based on the results.<\/p>\n

Currently, surveys are conducted using Elank terminals and CIS Group's own IT solution: use of a QR code.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Occupational health and safety<\/h2>\n\t\t\t<\/div>\n<\/div>\r\n\t
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The health and safety of people is essential to the company, and 'zero incidents' is a top priority.<\/p>\n

As a consequence, no action can be taken at the expense of the health and safety of anyone.<\/p>\n

ACS is committed to ensuring a safe and healthy working environment for all its employees. Every employee can:<\/p>\n